Return and Refund Policy

We accept return requests within 30 days after delivery.

To be eligible for a return, the item must be unused, unworn, unwashed, in its original condition, and in the original packaging.

Returned items must show no signs of use, damage, stains, odor, alteration, or missing parts.

To request a return, customers must contact support using the contact information available in the website footer and provide the order number, reason for return, and any relevant photos if applicable.

Do not send any item back before receiving return instructions. Returns sent without prior authorization may not be accepted.

Customers are responsible for return shipping costs, unless the item received is defective, damaged, or incorrect.

Original shipping fees, when applicable, are non-refundable.

Once the returned item is received and inspected, the refund approval will be reviewed. If approved, the refund will be issued to the original payment method.

Please note that banks and payment providers may take additional time to process and post the refund.

Items that are used, damaged by the customer, missing original packaging, or returned outside the return period may not be eligible for a refund.

If an item arrives defective, damaged, or incorrect, the customer must contact support within 7 days of delivery with clear photos or videos showing the issue.

Depending on the case, we may offer a replacement, refund, store credit, or another suitable solution.

Orders can only be canceled before they are processed or shipped. Once an order has been shipped, the customer must wait for delivery and follow the return process.